As a SaaS provider, S4labour Limited delivers workforce scheduling, HR management and payroll services to businesses. This privacy policy explains how we process personal data through our platform, mobile apps and related services.
S4labour acts as a data processor, handling personal data on behalf of our customers, usually your employer, who are the data controllers.
Your employer determines how and why your employment data is processed. Please refer to their privacy notice for information about how they manage your data and contact them first with questions about your records.
Depending on the services used, we may process:
Data comes from you, your employer, authorised users, connected systems and use of the services.
We process personal data on behalf of your employer to help them manage workforce scheduling, HR tasks, payroll and other employment-related functions.
This includes operating, supporting, maintaining, securing and improving our SaaS services under our agreement with your employer, together with reports, communications, user guidance, troubleshooting and integrations.
Where our agreement permits, we may use data aggregated across customers and anonymised for service improvement, research, promotion and benchmarking.
Your employer is responsible for determining the purposes and legal grounds for processing your employment data. Their privacy notice explains the grounds they rely on.
To provide our SaaS services, we may share personal data with third-party service providers, such as cloud hosting, IT support and communications providers. Sub-processors are engaged under written data protection terms requiring them to protect personal data and process it in accordance with our instructions and applicable data protection law. Our subprocessor list gives further details.
Where your employer requests, enables or approves an integration with another platform, we share the personal data necessary for it to operate under their instructions. Your employer remains responsible for managing these connections and the related instructions and privacy information.
Recipients may include till, training, payroll, payment and pension providers. We also share data with HMRC and other bodies where instructed or required by law.
Some processing takes place outside the UK, subject to applicable adequacy arrangements or appropriate safeguards. Details and copies of relevant safeguards are available on request using the contact details below.
Our information security management system is certified to ISO/IEC 27001. We use technical and organisational measures to safeguard your personal data.
If a personal data breach affects information we process for your employer, we will notify them without undue delay and assist them in responding.
We retain personal data in accordance with our agreement with your employer, their instructions and legal requirements. Return or deletion when services end is handled under those arrangements. Your employer can explain the retention requirements applicable to your records.
Your employer may provide self-service options, allowing you to update details such as your address through the platform. Otherwise, contact your manager or HR department.
Depending on the circumstances, your rights may include access, correction, deletion, restriction, objection and a portable copy of your data. Your employer is responsible for responding to requests about information they control, and we assist them as needed.
Our apps may use device permissions for notifications, uploads, device-provided biometric login and location checks, such as confirming proximity to work or showing nearby shifts.
Our platform and apps use cookies and similar technologies. Some are essential to sign you in, keep the service secure (including Google reCAPTCHA on our login page) and make it work. Others help us understand how the service is used and investigate problems, using third-party analytics and diagnostic tools such as Google Analytics, including interaction recordings where enabled. You can block or delete cookies through your browser settings, and you can object to analytics at any time by contacting us at info@s4labour.co.uk. Blocking essential cookies may stop parts of the service working.
We may update this privacy policy as our services, data processing practices or legal obligations change. The current version will be published here.
For questions about this policy or privacy concerns, contact us at info@s4labour.co.uk. You can also complain to the Information Commissioner’s Office.
S4labour Limited, company number 07798782
Cherwell Business Village, Southam Road, Banbury, Oxfordshire OX16 2SP
Email: info@s4labour.co.uk